Shipping policy

Shipping Policy of Al Shasea Supermarket

At Al Shasea Supermarket, we strive to provide a smooth and reliable shipping experience for all our customers. Below are the details of our shipping policy:

1. Shipping Methods
We offer various shipping options depending on your location, including standard and express delivery. Shipping charges may vary based on the chosen method and delivery address.

2. Order Processing
All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the following business day.

3. Delivery Time

• Local Deliveries: Delivery typically takes 2-4 business days.
• National Deliveries: Delivery usually takes 4-7 business days, depending on the location.

Please note that delivery times may vary depending on external factors, such as weather conditions or carrier delays.

4. Shipping Charges
Shipping charges are calculated based on the weight, size, and destination of your order. You will be informed of the exact shipping cost during the checkout process.

5. Order Tracking
Once your order has shipped, you will receive a tracking number via email, which you can use to track the status of your shipment.

6. International Shipping
Currently, we offer shipping within the country. International shipping is not available at this time.

7. Delivery Issues
If your order is delayed or you experience any issues with delivery, please contact our customer support team immediately at info@alshasea.com. We will work to resolve the issue as quickly as possible.

Thank you for shopping with Al Shasea Supermarket!